Event and venue operators recognize the revenue opportunities in offering service,
convenience and a variety of options to patrons wherever they are. For example, the
ability to offer sports fans the option of ordering, paying for, and delivering the
food and refreshments directly to their seat without missing any part of the game
is the ultimate in customer service and convenience.
Industry research has shown that consumers tend to spend more with each transaction
if their purchases are not limited to the cash on pointer.
ExaDigm offers a suite of versatile solutions for events and venues, that are suitable
for a wide range of environments. The solutions allow flexibility in connectivity
from WiFi to Ethernet to wireless cellular, and the applications support credit and
debit cards, contactless cards, and gift and loyalty card transactions.
Pay-at-the-Counter
Consumers expect payments at the counter to be fast and efficient, and to speed them
through the payment process. ExaDigm’s Pay-at-the-Counter solution delivers the flexibility
to accept a range of payment cards, including contactless, as well as offering power,
speed and the security of IP.
- Increase revenues – typically customers will spend more per ticket when paying with
a card instead of cash.
- Save money – reduce lower overall communication costs while at the same time taking
advantage of lower processing fees offered for IP transactions.
- Process transactions faster – with an IP connection transactions can be processed
in as little as 2 seconds.
- Easy-to-use system – an intuitive system that is easy for employees to learn to operate
and simple for customers to use.
- Greater customer loyalty - increase customer satisfaction and retain them longer
by reducing their time at the counter and expediting them through the payment process.
Pay-at-the-Seat
Introducing the latest in payment solutions for stadiums, arenas, theaters and event
venues. ExaDigm’s Pay-at-the-Seat solution gives food service providers at major
stadium and event venues the ability to deliver unparalleled customer convenience
and increase revenues through advanced card payment technology. Consumers now have
no need to leave their seats to purchase food and can do it all with a wide range
of card-based payment methods.
- Increase average sales – typically customers will spend more on food and concession
items when paying with a card instead of cash.
- Accept cards anywhere – process transactions in real-time, anywhere, at any time,
through WiFi or over a range of cellular networks offering complete nationwide coverage.
- Total customer satisfaction – with the ability to pay for food and concession how
they want, customers are more likely to increase the size of orders and order more
frequently.
- Greater loss prevention – card payments offer the security and reporting that cash
payments can’t, ensuring the incident of fraud and loss is reduced significantly.
- Robust mobile system – an intuitive system that is easy for employees to learn, can
operate in the toughest of environments and works time and time again.
